Returns & Exchanges

At Eternal Muse, we want you to feel confident in your beauty ritual. If you are not completely satisfied with your purchase, we offer a 30-day window for returns and exchanges on items in their original, unopened condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return.

• 2.
  Prepare Your Package

  Carefully pack your items in their original packaging, ensuring all safety seals are intact to qualify for a full refund.

• 3.
  Attach Shipping Label

  Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your return parcel.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund to the original payment method within 5-7 business days.